What To Do If You Have A Problem
To some extent the answer depends on what the nature of your problem is, but here are some suggestions.
Contact Us As Soon As Possible!
The sooner the USFA is aware of the problem, the better. We have experienced Grievance Officers and staff to assist you. Many problems can be avoided altogether or resolved relatively easily if action is taken quickly. The collective agreement sets out specific time lines for the grievance process, so if action in the form of a grievance is required it must be timely.
Read Your Collective Agreement.
This is a joint document between the USFA and the University of Saskatchewan. It is important to know your responsibilities and rights. Many of the questions that get asked could easily be answered by referring to the collective agreement.
Consult us before responding.
If you receive any kind of verbal or written communication on any topic concerning your terms and conditions of employment, consult us before you respond. This includes communication such as disciplinary letters, verbal reprimands or requests for clarification of tenure or promotion materials. If you receive a negative decision in any of the collegial processes, contact us immediately. We can guide you through the appeal process. Frequently resolutions involve putting something in writing (say a letter to a dean or head). If this route seems appropriate, we strongly advise you to show us a draft of any such statement. These letters are important and their success or failure (i.e., whether they accomplish what you want) depends upon their wording. Angry letters, while undoubtedly cathartic, are almost never productive. We can help you make it more effective.